Dialogix-AI answers when you can’t—after hours, during dispatch rushes, or when you’re on a job—so leaks, clogs, and no-hot-water calls become revenue, not voicemails.
Works with your current number. No new hardware required in most setups.
We collect essentials, confirm shutoff status, and dispatch to on-call per your rules. If non-urgent, we schedule a next-day window.
When you’re on a job, we trigger a call-back or text within seconds, keep the customer warm, and book a slot or estimate.
We apply service-area checks, trip-fee disclosures, warranty/contract filters, and route to the right tech or partner.
We’ll tailor this to your tone and policies.
Forward calls from your existing number. We can hand off to your scheduler or create tickets via email/API. Summaries go to your inbox or CRM.
Yes. Provide your schedule and rules (ZIPs, job types, senior tech only, etc.). We notify per your preferences.
We can read your payment policy, send a secure link, or mark "deposit required" in the ticket for your CSR to complete.
Yes. We capture unit numbers, approval contacts, and purchase order requirements before dispatch.
We can greet and collect details in multiple languages per your script, then send summaries in English if you prefer.
Most teams are live within a day once details are provided.
We’ll walk your specific call flow (emergencies, dispatch, and quotes) and set up a short trial.